STORE POLICY
SHIPPING POLICY
Our shipping policy aims to provide a seamless and secure delivery experience for the exquisite artworks purchased on our website. For deliveries within the UK, a standard postage fee will be applied at checkout to cover shipping costs. Additionally, for international shipments outside the UK, customers will incur an additional shipping charge reflective of the destination. We prioritize the safe handling and timely dispatch of each artwork, collaborating with trusted carriers to ensure the integrity of the pieces during transit. Delivery times may vary based on the shipping location, and customers will receive tracking information to monitor the progress of their order. We are committed to delivering art to enthusiasts worldwide, and our shipping policy is structured to accommodate both domestic and international patrons, with transparent and fair pricing for a reliable and secure art transportation service.
RETURNS POLICY
Our return policy for artwork purchased on our website is designed to ensure customer satisfaction and confidence in their art acquisitions. We understand that selecting artwork is a personal and subjective experience, and we want our customers to be delighted with their choices. In the event that a customer wishes to return artwork, we offer a hassle-free process. Customers are eligible for a one-time exchange of the purchased artwork with another piece of equal value within 30 days of the original transaction. We do not issue monetary refunds for artwork; instead, we encourage customers to explore our diverse collection and find an alternative piece that resonates with their artistic preferences. We believe in fostering a positive and flexible art-buying experience, prioritizing customer preferences while maintaining the unique nature of each artwork on our platform.
PAYMENT METHODS
Credit / Debit Cards
PAYPAL
Offline Payments
FAQ'S
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How can I purchase artwork from your website?To purchase artwork, simply browse our online gallery, select the piece you love, and click on the "Add to Cart" button. Follow the checkout process to complete your purchase securely.
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What payment methods do you accept?We accept a variety of payment methods, including major credit cards, debit cards, and other secure online payment options. Your transactions are processed safely through our trusted payment gateway.
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Is international shipping available?Yes, we offer international shipping. Additional shipping costs will be calculated at checkout based on your location.
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What is your return policy?Our return policy allows for exchanges within 30 days of purchase. If the artwork doesn't meet your expectations, you can exchange it for another piece of equal or higher value. We do not provide monetary refunds but strive to ensure your satisfaction with our collection
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Do you offer custom commissions?Yes, we welcome custom commission inquiries. Contact us through the designated form on the website to discuss your vision, and we'll work closely with you to create a unique piece tailored to your preferences.
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Can I request additional information about a specific artwork?Absolutely! If you have any questions about a particular artwork's size, medium, or inspiration, feel free to reach out to us through the "Contact" page, and we'll provide you with all the details you need.
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How are the artworks packaged for shipping?We take great care in packaging our artworks to ensure they arrive in pristine condition. Each piece is securely wrapped and protected to minimize the risk of damage during transit.
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Is the artwork ready to hang upon arrival?Most of our artworks come ready to hang, and specific details are provided in the product descriptions. If additional installation requirements are needed, we'll include instructions to make the process as easy as possible.
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Are there any promotions or discounts available?Keep an eye on our website and social media channels for updates on promotions, exclusive offers, and limited-time discounts. We occasionally run special events to make our art more accessible to our valued customers.
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How can I stay updated on new releases?Subscribe for the latest updates on new artwork and exclusive offers. You can also follow us on social media platforms for a behind-the-scenes look at the artistic process and announcements.